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Chatbots and assistants

Assistants that answer from your documents, not from guesswork.

We build chat assistants for your website, your customers or your own team. They answer from your approved content, show their sources and hand over to a person when they should.

01

Where assistants work

An assistant helps wherever the same questions come up again and again.

  • Customer service on your website
  • Internal help desk for HR, IT or processes
  • Product and documentation search
  • Onboarding of new employees
02

Answers with sources

The assistant answers only from the content you approve: manuals, policies, product data or FAQs. Each answer can show where it comes from, so people can check it.

If the answer is not in the content, the assistant says so instead of making something up.

  • Content you approve and can update
  • Source shown with each answer
  • Clear handover to a person
03

Multilingual

Your customers write in their own language. An assistant can answer in English, German, Russian, Estonian and other languages from the same content, so you do not have to maintain every answer several times.

04

Transparent by design

Under the EU AI Act, people must know when they are talking to an AI. Our assistants say so clearly, and we design them so that personal data is handled in line with the GDPR.

  • Clear notice that it is an AI
  • Data minimisation and retention you control
  • Logs for quality checks